IT solutions to optimise and
streamline your infrastructure.
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WhatsApp Support
Get WhatsApp support from our real technicians no chatbots.
National Footprint
Our national footprint ensures that we can support your business, wherever you are.
Zero
Downtime
We guarantee zero downtime cloud migrations, making the transition to us hassle-free.
Specialised Industries
Specialising in Attorneys, Retail, Manufacturing, and Engineering with tailored IT solutions.
Welcome to
baseline it
At Baseline IT, we understand that IT infrastructure support is essential for businesses to function smoothly. That’s why we offer IT service support that is tailored to your specific needs, ensuring that you have a reliable and optimised IT infrastructure.
Effortless IT Support and Migration
With Baseline IT, you will have access to 24/7 support, with help just a phone call away. Our personal touch escalation process ensures that your issues are promptly addressed, and we provide a seamless transition with zero downtime when switching to us.
At Baseline IT, we understand that IT infrastructure support is essential for businesses to function smoothly. That’s why we offer IT service support that is tailored to your specific needs, ensuring that you have a reliable and optimised IT infrastructure.
As a leading security consulting firm, we take the safety and security of our clients seriously. We are one of the most trusted cyber security companies in South Africa, providing advanced solutions and expert advice to keep your business secure.
We also offer remote computer help, allowing you to get the assistance you need from the comfort of your own office. Our team of expert technicians is just a call away, ready to provide you with the support you need, when you need it.
Cloud migration service is another area of expertise at Baseline IT. We provide a seamless transition to the cloud, ensuring zero downtime during the process. Our team will work with you to assess your needs, provide a comprehensive plan, and manage the migration process from start to finish.
Whether you need IT infrastructure support, security consulting, Managed IT services, or cloud migration services, Baseline IT has the expertise to provide you with the right solutions. Contact us today to learn more about how we can help your business thrive.
Tailored IT Solutions for Industry-Specific Needs and Third-Party Software Management
We specialise in catering to specific industries, including attorneys and manufacturing companies, professional services companies, and SME products. Our expertise extends to managing third-party software such as Sage, Ghost Practice, and Omni, and our staff receives internal training on security compliance.
Advanced Technology Solutions with Secure Compliance
Our focus is on keeping our clients up to date with the latest technology advancements, and we ensure that all our clients are compliant with the latest security regulations. At Baseline IT, we bridge the gap between humans and technology, making sure that you get the most out of your IT infrastructure.
PARTNERS
our IT solutions
Hosted Exchange
Email 50GB Mailboxes
Calendar Sharing
Sync between multiple devices
1 TB of One Drive Storage
Access to SharePoint online
Spam Filter
Office Packages
Fully Installed Word, Outlook, PowerPoint, OneNote, PowerPoint for Mac and PC.
Badjr Firewall
Remote Access to the site
Personal VPN
Site to Site VPN
Monitoring of Critical devices
Site Blocking
Internet Failover
Remote Support
24/7 support line
Remote login to machines
voice Solutions
Hosted PBX Solutions
Scalable between offices
Failover options for voice traffic
Computer Repairs
Upgrading outdated infrastructure
Cleaning up machines for better performance
Keeping up to date on Software
Backup solutions
Onsite backup to network devices
Offsite backup to Data Centre’s
Types:
Virtual Machine, System State, Database, Files
Creating Disaster Recovery Plans
Onsite Support
Callouts to client’s sites:
Unlimited option for Main areas,
Ad Hoc option available
Network support and maintenance
Anti-Virus
Server Anti-Virus
PC-Anti-Virus
our IT solutions
Hosted Exchange
Email 50GB Mailboxes
Calendar Sharing
Sync between multiple devices
1 TB of One Drive Storage
Access to SharePoint online
Spam Filter
Office Packages
Fully Installed Word, Outlook, PowerPoint, OneNote, PowerPoint for Mac and PC.
BADJR
Remote Access to the site
Personal VPN
Site to Site VPN
Monitoring of Critical devices
Site Blocking
Internet Failover
Remote Support
24/7 support line
Remote login to machines
voice Solutions
Hosted PBX Solutions
Scalable between offices
Failover options for voice traffic
Computer Repairs
Upgrading outdated infrastructure
Cleaning up machines for better performance
Keeping up to date on Software
Backup solutions
Onsite backup to network devices
Offsite backup to Data Centre’s
Types:
Virtual Machine, System State, Database, Files
Creating Disaster Recovery Plans
Onsite Support
Callouts to client’s sites:
Unlimited option for Main areas,
Ad Hoc option available
Network support and maintenance
Anti-Virus
Server Anti-Virus
PC-Anti-Virus
Experience the Baseline IT difference today.
Contact us to see how we can help your business grow.
testimonials
Our firm has been with Baseline IT for 10 years.
We are incredibly pleased with the quality of customer service provided. The commitment of the friendly personnel and the high-level support should be commended. The fantastic turnaround times and professional advice makes Baseline IT an important part of our business. Thank you we truly appreciate your excellent service. – B. Du Plesses (Director at Barnard & Patel Inc. bpinc.co.za)
Barnard Patel IncBarend du Plessis
Thank you for the positive experience we receive from all the staff at Baseline IT. You demonstrate flexibility to adapt to our needs and deliver excellent service that fits all our requirements. We appreciate the timely follow up by the team and will recommend your services!
Nicolene JansenRoux Attorneys
We developed a great partnership with Baseline IT and their dedication to our growth and success is evident in all aspect.
We appreciate their attention to detail and speedy response approach to actively live our firm values.
Mpumelelo FakudeRamushu Mashile Twala Attorneys
We are quite happy with the services they give us, whatever we need help with, we know they will attend to us, with getting hold of them, they have made means for us to get in touch easily, they have a WhatsApp number where I can be able to be in touch with the support team. We are satisfied with everything that Baseline does for us, we appreciate them for even checking in just to make sure we are alright without even having us contact you.
Portia MotauMohulatsi attorneys
We’ve worked with Baseline IT for over 5 years. We had previously used a firm that did not provide us with the best service possible. We are grateful for the service, and any question we had was answered within minutes. The staff’s dedication to resolving their clients’ issues is impressive.
I would highly suggest Baseline IT to any organization.
Sindi JordaanMsikinya attorneys and Associates
We are accounting and taxation practitioners and have utilised the services of Baseline IT to support our IT infrastructure for many years.
Our large range of clients and the specialised software we use have presented unique challenges in setting up and supporting our infrastructure.
This was never more evident than the challenges presented by the Covid shutdown, which necessitated the swift setup of a work-from-home structure.
Baseline passed this test with flying colours and our work continued seamlessly, to the extent that some of our employees still work from home with no reduction in productivity.
For us, the cherry on top is Baseline’s friendly, efficient staff who are proactive and who really go the extra mile to speedily and efficiently resolve any problems which may arise.
We would unreservedly recommend Baseline’s services to anyone seeking a one-stop solution to their IT and telephony needs.
Donelle Barthus Croy Business Services CC
We appointed Baseline IT as our dedicated IT service provider in December 2024, and the partnership
has exceeded expectations from the outset. Their team is responsive, knowledgeable, and proactive
in ensuring that our IT infrastructure runs smoothly and securely.
From day-to-day support to more strategic implementations like network segmentation and
cybersecurity enhancements, Baseline IT has demonstrated a clear understanding of our business
needs and a commitment to service excellence. Their support has allowed us to focus on what we do
best — serving our clients — with the confidence that our IT systems are in capable hands.
We highly recommend Baseline IT to any business looking for a reliable, solutions-oriented IT partner.
Lugen GovenderCore Wealth