IT Support Services

Old Phone Handset

Welcome to Baseline IT, your trusted partner for 24/7/365 Remote Support!

Our remote support service is designed to provide you with fast and efficient technical assistance whenever you need it, without the need for on-site visits. Here’s how our Remote Support works: At Baseline IT, our goal is to minimise downtime, keep your systems running smoothly, and ensure your IT infrastructure operates at its best. With […]

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IT Security and Access Controls

Securing Your Business: Best Practices for IT Security and Access Controls

Protect Your Valuable Assets: Implementing Best Practices for Robust IT Security and Access Controls In an increasingly digital world, ensuring the security of your business’s IT infrastructure is paramount. Protecting valuable assets, and sensitive data, and maintaining privacy are crucial for the long-term success and reputation of your organisation. This article will provide you with

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Data Backup

Ensuring Business Continuity: A Comprehensive Approach to Backup and Disaster Recovery.

Safeguard Your Business: A Proactive Approach to Backup and Disaster Recovery Businesses are vulnerable to various disruptions that can impact operations and compromise critical data. Establishing a comprehensive backup and disaster recovery strategy is essential to ensure business continuity and protect against unforeseen events. This article will guide you through the key strategies for implementing

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Streamlining IT Support: How to Build an Efficient Help Desk System

Benefit: Enhance User Satisfaction and Resolve Issues Faster with a Well-Structured Help Desk System A robust help desk system plays a crucial role in providing timely IT support, resolving issues, and ensuring user satisfaction. This article will guide you through the process of building an efficient help desk system, enabling your organisation to streamline support

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The Essential Guide to Implementing Effective IT Asset Management

Streamline Your IT Assets for Enhanced Efficiency and Cost Control Managing IT assets is crucial for maintaining operational efficiency, minimising costs, and maximising returns on investments. This article will provide you with a comprehensive guide on implementing effective IT asset management practices, helping you gain better control over your organisation’s hardware, software licenses, and peripherals.

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Why Your Business Needs a Disaster Recovery Plan

In the fast-paced digital landscape of modern businesses, technology and data play a vital role in ensuring operational efficiency and maintaining a competitive edge. However, unforeseen disasters like natural calamities, cyber-attacks, hardware failures, or human errors can pose significant risks to your business operations and data integrity. Implementing a robust disaster recovery plan is essential

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Cloud Perforated Paper Craft

The Benefits of Cloud Computing for Small and Medium-Sized Businesses

Cloud computing has revolutionised the way businesses operate, providing remarkable advantages for organizations of all sizes. Small and medium-sized businesses (SMBs), in particular, stand to gain significant benefits from the flexibility, scalability, and cost-effectiveness offered by cloud computing. In this article, we will delve into the multitude of advantages that cloud computing brings to SMBs,

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