Home / Consulting
Consulting
IT consulting for compliance, continuity and risk
Enterprise-level IT consulting for businesses of every size, from POPIA compliance to disaster recovery planning.
POPIA compliance
The Protection of Personal Information Act has been fully enforceable since 1 July 2021. Every business that processes personal information must comply. Baseline IT partners with attorneys to offer a complete POPIA solution.
- POPIA compliance IT audit
- Data security policies and procedures
- Staff data security awareness sessions
- Review of agreements and privacy notices
Business continuity & disaster recovery
We help you answer the questions that matter before something goes wrong.
- Do you have onsite backups you can recover from quickly?
- How safe and affordable is cloud backup for your data?
- What data retention policy suits your business?
- How long can you afford to be offline?
Data governance
- Where is your data stored, and how is it secured?
- Who has access, and under which policies?
- How is captured data used?
- How are storage and the data lifecycle controlled?
Threat and risk management
- Which cyber attacks is your business exposed to?
- What risks come from physical access to your site?
- Which systems help you recover during an attack?
- How are malware and phishing detected and handled?
- What password policy should you enforce?
Standards and assurance
Guidance on aligning your IT controls with ISO 27001 practices and with regulatory requirements in your industry.
Cloud readiness
We assess your connectivity and workloads to decide what belongs in a South African data centre and what should stay onsite.
Internal vs outsourced IT
Why businesses outsource
| Internal IT person | Baseline IT | |
|---|---|---|
| Knows your staff | Yes, onsite every day | Dedicated consultant for your business |
| Request tracking | Often informal | Every ticket logged and assigned |
| Knowledge | Held by one person | Shared across a team of technicians |
| Escalation | Limited | Several experience levels |
| Availability | Office hours, leave and sick days | 24/7 support line and the Interact app |
Questions we get asked
Frequently asked questions
Does my business have to comply with POPIA?
Yes, if you collect, store or use personal information about clients, staff or suppliers, which almost every business does. The Act has been enforceable since 1 July 2021.
What does a POPIA IT audit include?
We review where personal information is stored, who can access it, how it is secured and backed up, and how breaches would be detected. You receive a report with prioritised fixes, and our attorney partners cover the legal documents.
