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IT support for manufacturing
When the network stops, the line stops.
Sound familiar?
- A failed server, switch or ERP stops production and dispatch
- Ransomware could shut the factory down for days
- Clock cards get shared and anyone can walk into stores and plant rooms
- Scanners and label printers keep dropping off the shop-floor Wi-Fi
How we fix it
The IT problems manufacturers bring to us, solved
When the network or ERP stops, the line stops. Baseline IT keeps factories, warehouses and distributors running, with secure systems, shop-floor connectivity and access control, across Gauteng, Cape Town and the North West.
Downtime costs output
A failed server or switch can stop production and dispatch. We monitor your systems, keep spares and patches in order, and our 24/7 line and onsite technicians get you back up fast.
Ransomware targets factories
Manufacturers are a favourite target because every hour offline costs money. Badjr firewalls, ESET antivirus, patching and encrypted, tested backups keep you recoverable.
Shift workers and access
Control iD facial recognition readers control who enters stores, plant rooms and server rooms, and record clock-in times for every shift, with no cards or fingerprints to share.
Connectivity on the floor
Scanners, label printers and production PCs need a reliable network. With our sister company Baseline Wired we cable and set up Wi-Fi across offices, factories and warehouses.
What you get
One IT partner, one monthly fee
We become your IT department for one predictable monthly fee. Your staff log requests in the Baseline Interact app or call the 24/7 line, a technician fixes most things remotely within minutes, and someone comes onsite when it needs hands.
- Managed IT support for office and production, 24/7
- Sage and ERP server hosting, updates and vendor liaison
- Badjr firewall, VPN between branches and ESET antivirus
- Encrypted onsite and offsite backups with tested recovery
- Control iD facial recognition access control and time and attendance
- Network cabling and warehouse Wi-Fi with Baseline Wired
- Microsoft 365 email and Teams
- Cloud PBX telephony for sales, dispatch and branches
Systems we look after
Sage and other ERP, stock and payroll systems, production and dispatch PCs, scanners and label printers, Microsoft 365, firewalls and VPNs, and Control iD attendance data.
Talk to someone who knows manufacturers
A consultant calls you back within one business day, or call us now on 086 111 8324.
Switching to Baseline IT
Three steps, no downtime
Free IT assessment
We visit, map your network, devices, email and backups, and give you a fixed monthly price.
Zero-downtime onboarding
We take over from your current provider, document everything and migrate email and data while your staff keep working.
Support that answers
Your team logs tickets in the Baseline Interact app or calls 24/7. You get a dedicated consultant and monthly reporting.
Clients
What our clients say
“The fantastic turnaround times and professional advice makes Baseline IT an important part of our business.”
“Baseline's friendly, efficient staff who are proactive and who really go the extra mile.”
“We highly recommend Baseline IT to any business looking for a reliable, solutions-oriented IT partner.”
Technology partners
Platforms we install and support
Other industries
Industries we specialise in
Industry
IT for attorneys & law firms
Email fraud protection, POPIA, Ghost Practice and confidential client files.
Industry
IT for accountants & auditors
Sage and Omni, clients' financial data and support through tax season.
Industry
IT for mining
Remote sites, our Rustenburg office, access control and time and attendance.
Industry
IT for engineers
CAD workstations, large drawings and secure access from site.
Questions we get asked
IT for manufacturers: questions
Does Baseline IT support manufacturing companies?
Yes. Manufacturing is one of our specialist industries. We support factories, warehouses and distributors with managed IT, ERP and Sage support, security, backups, network and Wi-Fi, and access control.
How do you protect a factory against ransomware?
With a Badjr firewall, ESET antivirus, regular patching, multi-factor sign-in and encrypted onsite and offsite backups that we test, so you can recover without paying a ransom.
Can you install time and attendance for shift workers?
Yes. Control iD facial recognition readers record clock-in and clock-out times and control access to plant areas, stores and server rooms.
Do you support Sage and ERP systems?
Yes. We host and maintain the servers and databases, manage updates and licences, and liaise with your software vendor.
Can you set up Wi-Fi across a warehouse?
Yes, together with our sister company Baseline Wired, which designs and installs network cabling and wireless infrastructure.
