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IT support for engineers
Stop waiting on slow drawings and slow PCs.
Sound familiar?
- Large drawings and models take forever to open and sync
- Workstations can't keep up with your CAD and design software
- Engineers on site can't get to the latest drawings safely
- Years of project archives sit on one drive with no tested backup
How we fix it
The IT problems engineering firms bring to us, solved
Large drawings, powerful workstations and engineers who work from site as often as from the office. Baseline IT supports engineering consultancies and technical firms in Pretoria, Johannesburg and Cape Town, so design work never waits on IT.
Large files, slow networks
Drawings and models are big. We size servers, storage and networks so files open quickly in the office and sync properly for staff working remotely.
Workstations that keep up
We specify, set up and maintain the high-performance workstations, screens and plotters your design software needs, and keep drivers and licences up to date.
Working from site
Engineers need drawings on site and safe access back to the office. Badjr VPN, Microsoft 365, OneDrive and SharePoint make that simple and secure.
Years of project archives
Your project history is your intellectual property. Encrypted onsite and offsite backups, with recovery we test, protect it against failure, theft and ransomware.
What you get
One IT partner, one monthly fee
We become your IT department for one predictable monthly fee. Your staff log requests in the Baseline Interact app or call the 24/7 line, a technician fixes most things remotely within minutes, and someone comes onsite when it needs hands.
- Managed IT support, 24/7, onsite and remote
- CAD and design workstation setup, upgrades and repairs
- File servers, SharePoint and OneDrive for large project files
- Badjr firewall and VPN for engineers on site
- Encrypted backups of project archives with tested recovery
- Software licence management and renewals
- Microsoft 365 and Teams for project collaboration
- Network cabling and Wi-Fi upgrades with Baseline Wired
Systems we look after
Design and CAD workstations, file servers and storage, Microsoft 365 (Teams, SharePoint, OneDrive), printers and plotters, licence servers, firewalls and VPNs.
Talk to someone who knows engineering firms
A consultant calls you back within one business day, or call us now on 086 111 8324.
Switching to Baseline IT
Three steps, no downtime
Free IT assessment
We visit, map your network, devices, email and backups, and give you a fixed monthly price.
Zero-downtime onboarding
We take over from your current provider, document everything and migrate email and data while your staff keep working.
Support that answers
Your team logs tickets in the Baseline Interact app or calls 24/7. You get a dedicated consultant and monthly reporting.
Clients
What our clients say
“The fantastic turnaround times and professional advice makes Baseline IT an important part of our business.”
“Baseline's friendly, efficient staff who are proactive and who really go the extra mile.”
“We highly recommend Baseline IT to any business looking for a reliable, solutions-oriented IT partner.”
Technology partners
Platforms we install and support
Other industries
Industries we specialise in
Industry
IT for attorneys & law firms
Email fraud protection, POPIA, Ghost Practice and confidential client files.
Industry
IT for accountants & auditors
Sage and Omni, clients' financial data and support through tax season.
Industry
IT for mining
Remote sites, our Rustenburg office, access control and time and attendance.
Industry
IT for manufacturing
ERP uptime, ransomware protection, shop-floor Wi-Fi and shift attendance.
Questions we get asked
IT for engineering firms: questions
Does Baseline IT support engineering firms?
Yes. Engineering is one of our specialist industries. We support consultancies and technical firms with workstations, file storage for large drawings, remote access from site, backups and 24/7 support.
Can you set up workstations for CAD software?
Yes. We specify, build, upgrade and maintain high-performance workstations, screens and plotters, and keep drivers and software licences current.
How do engineers on site access drawings safely?
Through a Badjr VPN back to the office, or Microsoft 365 with OneDrive and SharePoint, both protected with multi-factor sign-in.
How do you protect our project archives?
With encrypted onsite and offsite backups, retention that covers years of projects, and recovery that we test, so files survive hardware failure, theft and ransomware.
What does IT support for an engineering firm cost?
Fully managed IT starts at R2,500 per month for 5 to 10 staff. Larger firms receive a fixed monthly quote after a free IT assessment.
