Home / IT support Johannesburg and Gauteng
IT support · Johannesburg and Gauteng
IT company for businesses across Gauteng
From Pretoria to Johannesburg, Midrand and the West Rand, Baseline IT runs the IT for Gauteng businesses of 5 to 200 people. Two Gauteng offices, technicians on the road every day and a 24/7 support line.
Why businesses in Johannesburg and Gauteng choose us
Local technicians, one monthly fee, no chasing
We become your IT department. Your staff log a request in our app or call the 24/7 line, a technician fixes it remotely where possible, and someone from our Johannesburg team comes onsite when a fix needs hands. You pay one predictable monthly fee and can see every ticket.
Many of our clients are attorneys, accountants, financial advisers, engineers and manufacturers, where downtime and data leaks cost real money. Some have been with us for more than ten years.
Johannesburg office
Unit C8, Heritage Office Park, 3 Ontdekkers Road, Mindalore, Krugersdorp, 1739Open in Google Maps
Gerhard SmitTechnical Manager, JohannesburgWhat we do in Johannesburg and Gauteng
IT services for Johannesburg and Gauteng businesses
Managed IT support
24/7 helpdesk, remote fixes in minutes, onsite callouts and a dedicated consultant.
Cybersecurity
Badjr firewall, VPN, ESET antivirus, phishing protection and POPIA consulting.
Microsoft 365 & cloud
Email, Teams, OneDrive and SharePoint set up and managed, with zero-downtime migrations.
Backup & disaster recovery
Encrypted onsite and offsite backups with tested recovery, from R400 per server.
Cloud PBX telephony
Hosted VoIP for one office or many, month to month.
Facial recognition access control
Control iD face readers for doors, gates and server rooms.
Areas we cover
Suburbs and towns we support
- Pretoria
- Centurion
- Midrand
- Johannesburg
- Sandton
- Randburg
- Fourways
- Roodepoort
- Krugersdorp
- Mogale City
- Kempton Park
- Boksburg
- Bedfordview
- Rosebank
- Woodmead
Not listed? We support businesses anywhere in South Africa remotely, and onsite through our offices and partner network.
Questions we get asked
IT support in Johannesburg and Gauteng: questions
Who is the best IT company in Gauteng?
The best IT company for your business is one with local technicians, 24/7 support, clear pricing and experience in your industry. Baseline IT is a Pretoria-based IT company founded in 2007 with offices in Pretoria and Johannesburg, a 24/7 support line, published prices from R2,500 per month, its own support app and long-standing clients in law, accounting and financial services.
Which areas in Gauteng does Baseline IT cover?
We support businesses across Gauteng, including Pretoria, Centurion, Midrand, Johannesburg, Sandton, Randburg, Fourways, Roodepoort, Krugersdorp and the East Rand, with remote support anywhere in South Africa.
Do you have an office in Johannesburg?
Yes. Our Johannesburg office is at Heritage Office Park, 3 Ontdekkers Road, Mindalore, Krugersdorp. Gerhard Smit is our Technical Manager for Johannesburg.
Can you take over from our current IT provider?
Yes. We plan the handover, document your systems and migrate email and data with zero downtime, so your staff keep working while we switch.
Do you install facial recognition access control in Johannesburg?
Yes. We supply and install Control iD facial recognition readers across Gauteng, including Johannesburg, Sandton, Midrand and the West Rand.

