Home / IT support Pretoria
IT support · Pretoria
IT support in Pretoria from a Pretoria-based IT company
Baseline IT was founded in Pretoria in 2007 and still runs from Moreleta Park. Our Pretoria technicians support businesses across Pretoria East, Centurion and the CBD, remotely in minutes or onsite when it needs hands.
Why businesses in Pretoria choose us
Local technicians, one monthly fee, no chasing
We become your IT department. Your staff log a request in our app or call the 24/7 line, a technician fixes it remotely where possible, and someone from our Pretoria team comes onsite when a fix needs hands. You pay one predictable monthly fee and can see every ticket.
Many of our clients are attorneys, accountants, financial advisers, engineers and manufacturers, where downtime and data leaks cost real money. Some have been with us for more than ten years.
Pretoria head office
809 Rubenstein Drive, Moreleta Park, Pretoria, 0044Open in Google Maps
Aidan SiebertTechnical Manager, PretoriaWhat we do in Pretoria
IT services for Pretoria businesses
Managed IT support
24/7 helpdesk, remote fixes in minutes, onsite callouts and a dedicated consultant.
Cybersecurity
Badjr firewall, VPN, ESET antivirus, phishing protection and POPIA consulting.
Microsoft 365 & cloud
Email, Teams, OneDrive and SharePoint set up and managed, with zero-downtime migrations.
Backup & disaster recovery
Encrypted onsite and offsite backups with tested recovery, from R400 per server.
Cloud PBX telephony
Hosted VoIP for one office or many, month to month.
Facial recognition access control
Control iD face readers for doors, gates and server rooms.
Areas we cover
Suburbs and towns we support
- Moreleta Park
- Menlyn
- Faerie Glen
- Garsfontein
- Lynnwood
- Waterkloof
- Brooklyn
- Hatfield
- Arcadia
- Pretoria CBD
- Silver Lakes
- Montana
- Centurion
- Irene
- Midrand
Not listed? We support businesses anywhere in South Africa remotely, and onsite through our offices and partner network.
Questions we get asked
IT support in Pretoria: questions
Is Baseline IT based in Pretoria?
Yes. Baseline IT was founded in Pretoria in 2007 and its head office is at 809 Rubenstein Drive, Moreleta Park. Our Pretoria technical team is led by Aidan Siebert.
How do I choose the best IT company in Pretoria?
Compare five things: a local office and onsite technicians, a 24/7 support line, published pricing, a proper ticketing system so nothing gets lost, and experience in your industry. Baseline IT is a Pretoria-based IT company with all five: a Moreleta Park office, 24/7 support on 086 111 8324, prices from R2,500 per month, the Baseline Interact ticketing app and 19 years of supporting law firms, accountants and engineering businesses.
Do you offer onsite IT support in Pretoria?
Yes. Managed IT clients in Pretoria get unlimited onsite callouts in our main service areas, including Pretoria East, Menlyn, Hatfield, Brooklyn and Centurion, plus 24/7 remote support.
How much does IT support cost in Pretoria?
Baseline IT's fully managed IT packages start at R2,500 per month for 5 to 10 staff, including support, firewall, antivirus and Microsoft 365 email. Larger companies get a custom quote.
Do you install access control in Pretoria?
Yes. We install Control iD facial recognition readers, such as the iDFace Max, for offices, server rooms and estates in Pretoria and Centurion.
