Home / Attorneys & law firms
IT support for attorneys & law firms
Keep criminals out of your inbox and your trust account.
Sound familiar?
- A spoofed email changes a client's bank details and trust money goes missing
- Confidential client files aren't locked down, and POPIA is a worry
- Ghost Practice or the server goes down and fee earners can't bill
- A laptop dies the day before a court filing and nobody picks up the phone
How we fix it
The IT problems law firms bring to us, solved
Client confidentiality, trust-account fraud and court deadlines leave no room for IT trouble. Baseline IT has supported South African law firms since 2007, from two-partner practices to firms with 200 staff, in Pretoria, Johannesburg and Cape Town.
Payment fraud by email
Criminals take over a mailbox and send clients or conveyancers changed bank details. We lock down Microsoft 365 with multi-factor sign-in, impersonation and phishing filters, and alerts for suspicious logins and mail-forwarding rules.
Confidential files and POPIA
Client files hold personal and privileged information. We control who can open what, encrypt laptops, keep audit trails and, with our attorney partners, run POPIA IT audits.
Practice software that has to work
Ghost Practice and your accounting software sit at the centre of the firm. We look after the servers, workstations, updates and vendor calls so fee earners keep billing.
Court deadlines don't move
When a laptop dies the day before a filing, you need it fixed now. Log a ticket in the Baseline Interact app or call our 24/7 line, and a technician connects within minutes or comes onsite.
What you get
One IT partner, one monthly fee
We become your IT department for one predictable monthly fee. Your staff log requests in the Baseline Interact app or call the 24/7 line, a technician fixes most things remotely within minutes, and someone comes onsite when it needs hands.
- Microsoft 365 email with multi-factor sign-in and phishing protection
- Badjr firewall and secure VPN for attorneys working from home or court
- ESET antivirus and encrypted laptops
- Daily encrypted backups of matter files with tested recovery
- Ghost Practice, Sage and Omni support and vendor liaison
- POPIA IT audits with our attorney partners
- Cloud PBX telephony for reception and fee earners
- Facial recognition access control for file rooms and server rooms
Systems we look after
Ghost Practice, Omni, Sage, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), document scanning and printing, and the Windows workstations and servers they run on.
Talk to someone who knows law firms
A consultant calls you back within one business day, or call us now on 086 111 8324.
Switching to Baseline IT
Three steps, no downtime
Free IT assessment
We visit, map your network, devices, email and backups, and give you a fixed monthly price.
Zero-downtime onboarding
We take over from your current provider, document everything and migrate email and data while your staff keep working.
Support that answers
Your team logs tickets in the Baseline Interact app or calls 24/7. You get a dedicated consultant and monthly reporting.
Clients
Trusted by South African law firms
“Thank you for the positive experience we receive from all the staff at Baseline IT.”
“We appreciate their attention to detail and speedy response approach to actively live our firm values.”
“I would highly suggest Baseline IT to any organisation.”
Technology partners
Platforms we install and support
Other industries
Industries we specialise in
Industry
IT for accountants & auditors
Sage and Omni, clients' financial data and support through tax season.
Industry
IT for mining
Remote sites, our Rustenburg office, access control and time and attendance.
Industry
IT for manufacturing
ERP uptime, ransomware protection, shop-floor Wi-Fi and shift attendance.
Industry
IT for engineers
CAD workstations, large drawings and secure access from site.
Questions we get asked
IT for law firms: questions
Does Baseline IT specialise in IT for law firms?
Yes. Law firms are one of our largest client groups. We support attorneys in Pretoria, Johannesburg and Cape Town, including Roux Attorneys, Ramushu Mashile Twala Attorneys and Msikinya Attorneys and Associates, and look after practice software such as Ghost Practice.
How do you protect a law firm against email payment fraud?
We set up Microsoft 365 with multi-factor sign-in, impersonation and phishing filters, block risky mail-forwarding rules and alert on suspicious logins. We also train staff to confirm bank-detail changes by phone.
Can you help our firm comply with POPIA?
Yes. We review where personal information is stored, who can access it, how it is secured and backed up, and fix the gaps. Our attorney partners cover the legal side of compliance.
Do you support Ghost Practice?
Yes. We support the servers, workstations and Microsoft 365 setup that Ghost Practice runs on, handle installs and updates, and liaise with the vendor when needed.
What does IT support for a law firm cost?
Fully managed IT starts at R2,500 per month for 5 to 10 staff, including support, firewall, antivirus and Microsoft 365 email. Larger firms receive a fixed monthly quote after a free assessment.
