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IT support for mining
Remote sites. Shift workers. IT that keeps up.
Sound familiar?
- Remote sites and workshops are cut off from head-office systems
- You can't prove who was on site, or when, without cards and paper registers
- A site PC or network fails and the shift waits for a technician from town
- Offices, workshops and yards have patchy network and Wi-Fi
How we fix it
The IT problems mining companies bring to us, solved
Mine offices, contractor yards and remote sites need IT that keeps working far from the city. With an office in Rustenburg on the platinum belt and teams in Gauteng, Baseline IT supports mining companies, contractors and suppliers to mines.
Sites far from head office
We link remote sites, workshops and head office with Badjr firewalls and VPN, so every site uses the same email, files and systems, and we can support them remotely.
Who is on site, and when
Control iD facial recognition readers control access to offices, stores and server rooms, and record clock-in times for shift workers, contractors and visitors. No cards to share, nothing to touch.
Dust, distance and downtime
When a site PC or network goes down, the shift waits. Our technicians fix most issues remotely in minutes, and our Rustenburg and Gauteng teams come onsite when hands are needed.
Networks and Wi-Fi across a site
Together with our sister company Baseline Wired we plan and install network cabling, fibre links and wireless across offices, workshops and yards.
What you get
One IT partner, one monthly fee
We become your IT department for one predictable monthly fee. Your staff log requests in the Baseline Interact app or call the 24/7 line, a technician fixes most things remotely within minutes, and someone comes onsite when it needs hands.
- Managed IT support for site offices and head office, 24/7
- Badjr firewalls and site-to-site VPN
- Control iD facial recognition access control and time and attendance
- Visitor and contractor access management
- Network cabling, fibre and Wi-Fi with Baseline Wired
- Microsoft 365 email and Teams for site and office staff
- Encrypted onsite and offsite backups
- Cloud PBX telephony linking all sites
Systems we look after
Microsoft 365, Sage and other ERP or payroll systems, site PCs and laptops, firewalls and VPNs, Control iD access control and attendance data, and the network links between sites.
Talk to someone who knows mining companies
A consultant calls you back within one business day, or call us now on 086 111 8324.
Switching to Baseline IT
Three steps, no downtime
Free IT assessment
We visit, map your network, devices, email and backups, and give you a fixed monthly price.
Zero-downtime onboarding
We take over from your current provider, document everything and migrate email and data while your staff keep working.
Support that answers
Your team logs tickets in the Baseline Interact app or calls 24/7. You get a dedicated consultant and monthly reporting.
Clients
What our clients say
“The fantastic turnaround times and professional advice makes Baseline IT an important part of our business.”
“Baseline's friendly, efficient staff who are proactive and who really go the extra mile.”
“We highly recommend Baseline IT to any business looking for a reliable, solutions-oriented IT partner.”
Technology partners
Platforms we install and support
Other industries
Industries we specialise in
Industry
IT for attorneys & law firms
Email fraud protection, POPIA, Ghost Practice and confidential client files.
Industry
IT for accountants & auditors
Sage and Omni, clients' financial data and support through tax season.
Industry
IT for manufacturing
ERP uptime, ransomware protection, shop-floor Wi-Fi and shift attendance.
Industry
IT for engineers
CAD workstations, large drawings and secure access from site.
Questions we get asked
IT for mining companies: questions
Does Baseline IT support mining companies?
Yes. We support mining companies, mining contractors and suppliers to mines with managed IT, site connectivity, security, backups and facial recognition access control, from our Rustenburg office and Gauteng teams.
Do you have an office near the mines?
Yes. Our Rustenburg office is in Waterval East, on the platinum belt, and our Pretoria and Johannesburg teams cover Gauteng and the West Rand.
Can you record time and attendance for shift workers?
Yes. Control iD facial recognition readers control access and record when each worker or contractor arrives and leaves, with no cards to lose or share.
Can you connect remote sites to head office?
Yes. We install Badjr firewalls with site-to-site VPN so every site shares email, files and systems securely, and we can support each site remotely.
Do you install network cabling and Wi-Fi on site?
Yes, together with our sister company Baseline Wired, which specialises in network cabling, wireless infrastructure and security systems.
